What You Can Do?

There are ways to protect your ability to affordably access MercyOne in 2025, regardless of our status with Aetna. Consider the following:

• If you are eligible for Medicare Advantage, the Annual Enrollment Period ends on December 7th and you can continue looking for plans through that time, even if you have already made a selection. We work with many health plans, including:
  
  • Amerivantage (Dual-Eligible Special Needs Plan only) 
  • Blue Cross Blue Shield of Illinois (Clinton, Davenport, DeWitt only) 
  • Health Alliance (Aldo, IL; Davenport, IA; DeWitt, IA; Silvis, IL only)  
  • Medical Associates Health Plan (all locations except Cedar Falls, Oelwein, Siouxland, Waterloo) 
  • MercyOne Health Plan (Medigold) 
  • PACE Immanuel (Des Moines and Sioux City only) 
  • UnitedHealthcare 
  • Wellcare 
  • Wellmark Medicare (all locations except Dubuque, IA and Silvis, IL) 
• Never delay care. You will always have in-network access to our emergency department. Regardless of our network status with Aetna, you should always visit the closest emergency department if you experience a medical emergency.
• If you're pregnant or receiving ongoing treatment, call the number on the back of your Aetna insurance card to receive more information about Continuity of Care—you may be able to continue in-network care at MercyOne.
• If you receive insurance through your employer, ask about health plans that include MercyOne. Your employer may be able to provide you with secondary health plan coverage that includes access to your trusted caregivers.
• Call the number on the back of your insurance card and express how this negotiation is impacting your access to the providers and services you know and trust at MercyOne.