What Can You Do?


There are ways to protect your ability to affordably access MercyOne in 2025, regardless of our status with Humana. Consider the following:  

  • Never delay care. You will always have in-network access to our emergency department. Regardless of our network status with Humana, you should always visit the closest emergency department if you experience a medical emergency.
  • Call the number on the back of your insurance card and urge Humana to keep your in-network access to MercyOne and its doctors.
  • If you have Medicare Advantage plan through Humana, contact your health insurance agent or broker for options to switch plans during Open Enrollment beginning October 15 – December 7, 2024. We work with many other health plans that will give you in-network access to MercyOne for the 2025 benefit year:
    • Amerivantage (Dual-Eligible Special Needs Plan only)
    • Blue Cross Blue Shield of Illinois (Clinton, Davenport, DeWitt only)
    • Health Alliance (Aldo, IL; Davenport, IA; DeWitt, IA; Silvis, IL only)
    • Medical Associates Health Plan (all locations except Cedar Falls, Oelwein, Siouxland, Waterloo)
    • MercyOne Health Plan
    • PACE Immanuel (Des Moines and Sioux City only)
    • UnitedHealthcare
    • Wellcare
    • Wellmark Medicare (all locations except Dubuque, IA and Silvis, IL)