MercyOne - UnitedHealthcare Negotiations: Agreement Reached


Important information for patients with UnitedHealthcare health insurance plans 

We are pleased to share that MercyOne and UnitedHealthcare have reached a new 3-year agreement that will maintain your in-network access to the MercyOne, facilities and health care providers you trust. 

You may continue to schedule appointments and seek care at MercyOne as normal. 

Thank you for your patience and support as we worked to reach a fair agreement with UnitedHealthcare. This will allow us to provide the high-quality care our patients and community members rely on. We look forward to continuing our relationship with UnitedHealthcare and doing our part to ensure Health Comes First 

Frequently Asked Questions

MercyOne and UnitedHealthcare have reached a new 3-year agreement that will maintain your in-network access to MercyOne hospitals, facilities, and health care providers you trust.

MercyOne and UnitedHealthcare have reached a fair agreement that will maintain access to in-network care with MercyOne hospitals, facilities, and health care providers. Patients should continue to visit our facilities and doctors for care as normal.

MercyOne and UnitedHealthcare have reached a fair agreement which means you can visit your MercyOne facility and doctors for care as normal.

You can keep your appointment or contact your physician’s office directly to reschedule and move your appointment up sooner, as space allows.

No action is required at this time. You may continue to visit MercyOne for care at In-network costs.

Yes, this agreement will maintain your in-network access to MercyOne hospitals, facilities and health care providers.

For questions, please call our patient information line at 515-337-2160.

  • To schedule an appointment with your provider, please contact your physician’s office directly or schedule online.
  • For questions related to your health plan coverage or benefits, please contact UnitedHealthcare at the number on the back of your health insurance card.