During Your Stay

At MercyOne Dubuque Medical Center, we strive to deliver exceptional health care experiences. One way we can help patients and their families better understand the hospital environment is by providing clear information. Here’s some information that you may find helpful during your stay.

Holy Communion

Holy Communion is available daily for Catholic patients.


Ask your nurse or dial “0” for the operator to contact the spiritual care chaplain on call.

Mail and Flower Delivery

Mail and flowers will be delivered to your room by a volunteer.

Nutrition Services

Registered dietitians provide inpatient and outpatient nutrition counseling. 


Get more information on our nutrition services or please call 563-589-9655.

Patient Rooms

Your room assignment at MercyOne is based on your admitting diagnosis and the bed availability on the day of your admission.

Pharmacy: Inpatient Consultation

While you are an inpatient, you may call ext. 9030 to consult with one of MercyOne's inpatient pharmacists to help you understand the medicine your doctor has prescribed. After your discharge, please see your personal outpatient pharmacist.

Smoking

MercyOne has a campus-wide tobacco-free policy that requires all employees, patients, physicians, volunteers, contractors, and visitors to refrain from the use of tobacco products in our buildings, vehicles, walkways, and parking lots.  This policy covers all grounds and facilities, owned or leased, and hospital and personal vehicles parked on hospital property.

Wireless Internet Access

Free wireless internet (iguest) is available from most areas of the hospital.