Physicans Only: 1 (877) 88-Mercy or 515-643-2071


MercyOne Connect is MercyOne Central Iowa’s one-stop for physicians and providers transferring patients to MercyOne Des Moines.

A group of clinicians facilitate all incoming transfers by collecting patient information, finding an accepting physician at MercyOne, working with Patient Flow to find an appropriate bed, working with dispatch to help facilitate transport and giving a report to the MercyOne staff that will be caring for the patient here at MercyOne Des Moines.

MercyOne Connect also takes reports from clinics and long-term care facilities that are sending patients to the Emergency Department. MercyOne Connect is staffed 24/7 each and every day and can be reached at 877-88-MERCY or 515-643-2071.

Transfer Protocols

MercyOne Iowa Heart Center

MercyOne Des Moines Neuroscience Center