Billing - Waterloo, Cedar Falls, Oelwein
Hospital and Clinic bills can be very confusing.
At MercyOne, we want to help answer any questions you may have about billing related to your care. If you want to pay your bill on-site at Waterloo Medical Center, a financial counselor is available at the MercyOne Waterloo Pharmacy (inside the Clinic Entrance on the south side) any weekday from 9:00 a.m. – 4:30 p.m. (except holidays).
NOTE: Family Medicine Residency Clinic patients paying bills from before July 1, 2021, please use this payment link: https://www.quickpayportal.com
Pay Your Hospital Bill Online
Save a stamp and pay your hospital bill online. It is secure and convenient.
Hospital Bill Questions
Questions and answers pertaining to your hospital bill.
Hospital Charges
Questions related to hospital charges
Pay Your Clinic Bill Online
Make a one-time payment as a guest, or set up a secure name and password. It is secure and convenient. To make your one-time payment as a guest, click on the "Pay Now" tab, then enter your account number and billing zip code.
Pay Your Clinic Bill in MyCare
Pay your bill through our patient portal, MercyOne MyCare. After setting up your MyCare account, you can also use the portal to review test results, communicate with your provider's office and set up your next appointment.
Clinic Bill Questions
Questions and answers pertaining to your bill from one of the MercyOne locations.
Insurance Questions
General insurance questions and answers.
Medicare Questions
General Medicare questions and answers.
Price Estimates & Transparency
We support price transparency and believe it is important for you to know what out-of-pocket costs you will incur for services provided at our sites in northeast Iowa.
No Surprises Act– Balance Billing Protections
The No Surprises Act protects patients from large and unexpected surprise bills for out-of-network emergencies and certain non-emergency services provided in in-network health care facilities. Learn More from our parent company.
