Billing & Financial Information
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MercyOne North Iowa has the resources to help you answer financial questions pertaining to your health care bill, insurance requirements/coverage and also about our Charity Care policy.
We support price transparency. For you to understand your potential financial liability for hospital services, we are making our hospital charges available. Hospital charges vary based on the type of care provided. The price can differ from patient to patient for the same services. The price will be different for complications or different health condition treatments.
We offer financial assistance for those that qualify. Please contact our customer service phone 833-961-2453 or send an email to patientbill@mercyhealth.com to find out if you qualify for finance assistance. For a price estimate please contact our patient access phone 641-428-7731 or Toll Free 800-433-3883 ext. 87731.
For more information on financial assistance, click here.
No Surprises Act– Balance Billing Protections
The No Surprises Act protects patients from large and unexpected surprise bills for out-of-network emergencies and certain non-emergency services provided in in-network health care facilities. Learn More from our parent company.
Medicaid Benefits
Medicaid is a type of health insurance you can qualify for based on your income.
Here are a few requirements to qualify for Medicaid:
- A parent who has a child under the age of 18 and are living together
- A pregnant woman
- A person who is 65 years or older
- A person who is disabled according to Social Security standards
- A U.S. citizen
Learn more about Medicaid requirements
You can have Medicaid as your main health insurance, but you can also have Medicaid as a supplemental/secondary insurance. After your health insurance covers the amount it will pay, Medicaid could possibly pay for the remaining balance.
Documentation needed to enroll in Medicaid:
- Proof of identity
- Proof of income for the past 30 days for all household members
Learn more about Medicaid and how to sign up by talking with one of our financial counselors at 641-428-7731.
