Health Insurance Options

MercyOne accepts nearly all insurance plans but acceptance can vary by location.

Please click the link for your home location for more detailed information. Counselors are trained to help you understand your health insurance options and are available at no cost to you.

MercyOne Clinton


Patient financial services: 563-244-5674 or 563-244-5678

MercyOne Des Moines


Patient financial counseling (clinics): 515-643-2519


Patient financial counseling (medical center): 515-247-3174

MercyOne Dubuque


Patient financial counseling: 563-589-9067 or 563-589-9066

MercyOne North Iowa


Patient financial services: 641-428-3000

MercyOne Siouxland


Patient financial services: 866-494-3001

MercyOne Waterloo


Patient financial counseling: 800-728-0159

At the time of registration, you will be asked to provide either a current insurance card or information about your current insurance carrier. Bring any specific forms or original documentation (claim forms, authorizations, referrals, etc.) required by your carrier.

As a courtesy, MercyOne will file insurance claims, but you are ultimately responsible for paying for the services provided.