MercyOne Quality and Safety


MercyOne is committed to providing safe, quality care to every patient and family. Monitoring care quality outcomes helps us improve the way we deliver care. Each year, MercyOne:

  • Incorporates The Joint Commission’s National Patient Safety Goals into our care practices
  • Proactively seeks new and innovative ways to provide the highest quality of care to our patients

As part of our continuing efforts to provide our patients and the community with accessible, accurate and honest data, we encourage you to review additional quality information for MercyOne on the following websites:

Certifications and Reviews

On a routine basis, MercyOne welcomes surveyors from organizations into our facilities to ensure we are consistently providing the best possible experience and outcomes for our patients. One of those organizations is the State of Iowa Department of Inspections and Appeals (DIA). The DIA and other regulatory agencies routinely work with hospitals to ensure all Iowans receive the highest quality, safest patient care. A rigorous review process is mutually beneficial and affirms the quality of our care, which is always our top priority.

The Joint Commission

The Joint Commission - an independent, not-for-profit organization - evaluates and certifies nearly 15,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. The Joint Commission’s comprehensive accreditation process evaluates an organization’s compliance with these standards and other accreditation requirements.

Through the Joint Commission’s Quality Check® website, consumers have access to information about Joint Commission-accredited health care organizations and programs throughout the United States, as well as organizations that are not accredited by the Joint Commission.

View The Joint Commission’s Quality Report for a MercyOne medical center: