MyHospitalCare
Login MyHospitalCare Frequently Asked Questions
On July 1, 2019, MyHospitalCare received a security upgrade to provide a better user experience and enhanced security. To access your hospital medical records, users prior to July 1 must create a new account by using this self-registration link.
Managing your health information just became easier! For all admissions AFTER October 27, 2017, MercyOne is providing secure online health information from your recent hospital stay with a patient portal called MyHospitalCare. With MyHospitalCare, you can have direct access to your:
- Lab, pathology, and radiology results
- Medications
- Discharge instructions for what you need to do after your hospital stay
- Key health information
To pay a hospital bill online, click here.
Make sure you give your e-mail address at Check-In to a member of your care team. You will receive an e-mail from Cerner Health after your hospital stay, so please watch for that e-mail.
On July 1, 2019, MyHospitalCare received a security upgrade to provide a better user experience and enhanced security. To access your hospital medical records, users prior to July 1 must create a new account by using this self-registration link.
If you have questions about your MyHospitalCare account, please contact MercyOne Medical Records by calling 319-272-7801, Monday through Friday, 7:30 a.m. - 4:30 p.m. If you have any questions about your medical information or test results, contact your health care team.
If you were hospitalized PRIOR TO October 27, 2017, then you are able to use a different online patient portal powered by Change HealthCare. This account will not go away, but after October 27 there will be no new information added to this account, and you must sign up for MyHospitalCare. If you have any questions, you can contact Change HealthCare by sending an email to PatientPortalSupport@ChangeHealthcare.com or by calling 1-866-735-2963.
Click here to log into the Change HealthCare portal (Only for admissions prior to October 27, 2017)
Please note that if you are a patient of a MercyOne clinic, you may also have a separate MercyOne MyCare account for your health information from your physician office. MyHospitalCare gives you information from your hospital stay only.
