Back to homepage

For Patients

Lab Homepage | Test Catalog | For Clients | For Patients | Meet The Staff 

MercyOne Laboratory’s goal is to provide quality care for you and your family. We offer convenient access to patient service center. We accept most insurance plans. We deliver your results to your provider accurately and quickly.

If you have any questions, our Client Services are available 24 hours a day, seven days a week at 515-247-4471 or 877-263-1622.

ONLINE SCHEDULING LINKS BELOW

MercyOne Des Moines Laboratory  
411 Laurel St., Suite A265, Des Moines, Iowa 
Hours: 6:30 a.m. to 5:30 p.m., Monday - Friday 
Phone: 515-643-8924 
Fax: 515-643-8239 
Parking is available in the East Ramp, Green Level 
Book Appointment Online

MercyOne Clive Laboratory  
1601 NW 114th St., Suite 134, Clive, Iowa 
Hours: 6:30 a.m. to 5:30 p.m., Monday - Friday 
Phone: 515-222-7500 
Fax: 515-222-7510 
Parking is available in the east lot 
Book Appointment Online

MercyOne Ankeny Laboratory  
800 E. First St., Suite 1400, Ankeny, Iowa 
Hours: 7 a.m. to 3:30 p.m., Monday - Friday  
Phone: 515-643-7710 
Fax: 515-643-8176 
Book Appointment Online

Patient Service Centers

Fasting Instructions

If your laboratory test requires you to fast, please follow these instructions:

  • Do not eat or drink anything (other than water) for 10-12 hours prior to collection.
  • Water and normal medications are recommended (it will not affect the test results).

Collection Brochures

To make the collection and testing process as easy as possible for our clients, we provide the following collection brochures and forms.  For printed copies, please call 515-247-4439.

What to Bring

To accelerate your visit, please bring the following:

  • Your insurance card
  • The laboratory order from your provider (if not already faxed in from the office)
  • Photo ID

Your Lab Results

Everything we do at MercyOne Laboratory is done to ensure quality care for you and accurate results for your care. If you have any questions regarding your results, we encourage you to talk directly with you ordering provider. They will be able to best interpret the results while considering your medical history, provider examination, and other test results.

Your Bill

We do our best to provide accurate and timely billing services. For any questions about billing please see https://www.mercyone.org/desmoines/for-patients

Modal Test