Client Manual

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MercyOne Laboratory strives to provide fast and accurate results for clients and their patients. Below is information for clients to help streamline the process as effectively as possible.

Specimen Collection

• Special Collection Quick Reference Guide
• Cytology Sample Collection Instructions
• Microbiology Sample Collection Instructions
• Histology Sample Collection Instructions
• Venipuncture Collection Instructions

Specimen Labeling and Transport

• Specimen Labeling
• Packing Specimens for Transport

Testing, Billing and Results

• Atlas Electronic Order Entry and Results Solution
• Test Requisition and Billing
• Billing Change Request

Compliance

• MercyOne Des Moines Laboratories Compliance Policy
• Reflex Testing
• Medical Necessity

Additional Information

• Adult Normal Ranges
• MercyOne Laboratory Result Notification Policy
• Antibiogram Data
• Viral PCR for Upper Respiratory Infections