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For Patients

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Report a Concern

Thank you for choosing MercyOne for your health care. Your experience is important to us! If you have a concern about the services you received, please contact us based on the information listed below:

  • Complete this form.
  • For the Des Moines, Mason City, and Waterloo/Cedar Falls area, email or call: 515-643-2861.
  • For the Dubuque, Clinton, and Quad Cities area, email or call: 563-421-7047.
  • For the Sioux City area, email or call: 712-279-2007.

*If this is a billing concern, please call the number on your statement*

Part of that service includes our Financial Assistant options.  Select your home location below to find the documents, list of participating providers and financial assistance applications:

Select your MercyOne home location:

 

 

 

 

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