Report a Concern


Thank you for choosing MercyOne for your health care. Your experience is important to us! If you have a concern about the services you received, please contact us based on the information listed below:

  • For the Des Moines, Mason City, and Waterloo/Cedar Falls area call: 515-643-2861.
  • For the Dubuque, Clinton, and Dyersville area call: 563-421-4970
  • For our locations in the Quad-Cities call: 563-421-7047
  • For the Sioux City area call: 712-279-2007.

*If this is a billing concern, please call the number on your statement*